Extraflame Comfort Plus User Manual download pdf (Page 42)

WARRANTY

Chapter 10 Chapter 10

WARRANTY

EXTRAFLAME S.p.A. reminds you that the manufacturer is the owner of the rights envisioned by the

Legislative Decree dated 2 February 2002, n. 24 and the following warranty does jeopardise these

rights.

This warranty certi cate, granted by Extra ame S.p.A., with o ces in Montecchio Precalcino (VI), via

dell’Artigianato 10, refers to all stove components supplied by Extra ame S.p.A. and is extended to the free

repair or replacement of any part of the defective appliance, on the condition that:

the same defect is detected within 2 YEARS from the product delivery date and is communicated to 

an Extra ame S.p.A. After-Sales Centre within 2 months from its discovery;

is recognised as such by an Extra ame S.p.A. After-Sales Centre 

No cost or expense will be charged to the client for interventions that the Extra ame S.p.A. After-Sales

Centre will carry out if provided by the warranty certi cate.

WARRANTY CONDITIONS

The warranty is considered valid on the condition that:

The stove is installed in compliance with the Standards in force on this subject, the prescriptions 1.

contained in this manual and professionally quali ed sta .

The customer has  lled-in and signed the warranty certi cate, validated by the Extra ame S.p.A. 2.

Technical After-sales Service or the dealer.

The warranty document,  lled-in and accompanied by the receipt, must be kept and shown to sta of 3.

the Extra ame S.p.A. Technical After-sales Service in the case of intervention.

The warranty is not considered valid in the following cases:

The warranty conditions described above have not been respected.1.

Installation has not been performed with respect to the Standards in force regarding the provisions 2.

described in this manual.

Negligence of the customer due to lack of or incorrect maintenance of the product.3.

Presence of electric and/or hydraulic plants that do not comply with the standards in force.4.

Damages deriving from atmospheric agents, chemicals, electro-chemicals, improper use of the 5.

product, modi cations or tampering of the product, ine cacy and/or unsuitability of the  ue and/or

other causes not deriving from the manufacture of the product.

Damage caused by normal corrosion or deposits typical of the central heating systems (condition 6.

valid for water products).

Damage caused to the stove owing to the use on non-original spare parts or consequences of 7.

interventions carried out by technical sta not authorised by Extra ame S.p.A.

Improper or negligent use of the stove.8.

All damage caused by transport. It is therefore recommended to carefully check the goods on 9.

receipt, informing the dealer of any damage immediately, making a note on the transport document

and on the carrier’s copy.

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Extraflame Comfort Plus User Manual Page 42